Infomations

Customer Technical Support
AudioCodes provides direct customers with AudioCodes Customer Technical Support (ACTS) that includes around the clock access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence around the world.

Technical Training
AudioCodes offers a full range of technical training courses at its Training Centers in six different locations worldwide. AudioCodes also provides training courses at customer premises upon request.

Support Contract Renewals
Ensure continuous support for your AudioCodes products by renewing your maintenance contract before it expires. Annual technical support services can be renewed for one or more years. To renew your contract(s), please request a quote from your preferred AudioCodes reseller or purchasing source or fill out our Support Quotation Request form by selecting the Request Quote button below.

Repair Information
AudioCodes offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all AudioCodes products, including hardware Return and Repair (R&R) services for most products for customers with AudioCodes Support Programs. AudioCodes also offers Advance Hardware Replacement (AHR) and Managed Spares service with 4-hour or Next Business Day response time.

Payment & Security

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Support License AudioCodes ACTS 24x7 Access 1 Year Coverage

Name: Support License AudioCodes ACTS 24x7 Access 1 Year Coverage
Brand: AudioCodes
SKU: ACTS24X7-M500_S4/YR
Price: 255.13 GBP
Availability: InStock

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Organizations that depend on continuous communication services require reliable support to minimize downtime. The AudioCodes ACTS 24x7 License is designed specifically for businesses needing immediate assistance and consistent service availability.

By choosing this support package, you ensure your operations remain uninterrupted, allowing you to focus on what matters most. The comprehensive 24x7 support offered by the AudioCodes ACTS protects your communication infrastructure and enhances your customer service capabilities.