HP Active Care Support 5-Year Next Business Day Response Onsite Defective Media Retention
HP Active Care Support 5-Year Next Business Day Response Onsite Defective Media Retention
Businesses requiring reliable hardware support will benefit from HP's Active Care service. This support plan ensures prompt response times and coverage, making it ideal for IT departments managing critical office equipment.
Providing next business day response and defective media retention, this service empowers organizations to minimize downtime and maintain productivity. Whether remote or onsite, your IT team can confidently address hardware issues nearly immediately.
- Support duration: 5 years
- Response time: Next business day
- Coverage: Onsite and remote support
- Included services: Defective media retention
- Operational hours: Standard workdays - 9 hours
Designed for IT administrators managing essential hardware in small to medium-sized enterprises.
Available stock: 19875
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Estimated delivery: Jul 14 - Jul 18
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Informations
Informations
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| Features | |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Response time | 9 h |
| Number of years | 5 year(s) |
| On-site support | Yes |
| UNSPSC-code | 81111812 |
| Supplier features | |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
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