Does Trincos ship IT hardware and laptops internationally?

Yes, Trincos provides seamless international delivery across the United States, United Kingdom, Germany, and worldwide with full tracking and customs compliance.

Can businesses get bulk discounts on enterprise IT hardware and laptops?

Yes, Trincos offers tiered volume pricing: save 3% on 5+, 5% on 10+, and 7% on 15+ units across laptops, workstations, and server components.

Are all products backed by manufacturer warranty?

All IT hardware, peripherals, and computer systems on Trincos are sourced from verified global suppliers and include standard manufacturer warranties.

Informations

Priority onsite service and 24/7 support help keep your end users up and running

Coverage for every Mac, Apple Studio Display, iPhone, and iPad.
AppleCare for Enterprise includes flexible service options, priority onsite services, and as fast as next-business-day device repair or replacement.

Global onsite hardware service.
You have the option to get onsite service coverage for two, three, or four years from the date of your hardware purchase, depending on the plan you choose. If you have a hardware issue during that time, AppleCare for Enterprise will help get you back up and running quickly. You can choose to get onsite service at your location, as fast as the next business day, or you can get service at any Apple Authorized Service Provider across Apple’s worldwide network. Use the onsite service look‑up tool to determine the onsite service available in a specific location.

Additional device repair or replacement.
In addition to onsite hardware coverage, you can repair up to 4 percent of your covered Mac computers or Apple‑branded displays, or up to 10 percent of your covered iPad or iPhone devices, for any reason, at no additional fee. In most cases, Apple can repair or replace the device as fast as one business day.

Support for end users
AppleCare for Enterprise can help reduce the load on your internal help desk by providing unlimited technical support for your end users over the phone, 24/7. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.

IT department support
AppleCare for Enterprise includes AppleCare Help Desk Support which provides unlimited telephone technical support for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions. You can even get help for Apple Business Manager or Apple School Manager when you call.

For more complex issues, AppleCare for Enterprise gives you an incident of IT department–level support each year. You’ll get help with complex deployment and integration scenarios, including MDM and Active Directory.

You can also purchase additional IT department support through an AppleCare OS Support agreement for an additional fee.

Whether you have occasional questions or you need assistance on a regular basis, Apple has flexible support plans to fit your requirements.

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AppleCare Support Apple 13-inch MacBook Air M3 4-Year On-site 24x7 - SLRF2ZM/A

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€180,07 EUR

€180,07 EUR ~~€203,48 EUR~~

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Enterprises needing comprehensive support for their 13-inch MacBook Air (M3) can rely on AppleCare for Enterprise. With a 4-year commitment, you gain access to on-site support and 24x7 assistance, ensuring operational continuity.

This support plan is tailored for IT teams managing Apple devices in business environments, providing peace of mind with Tier 2+ service that swiftly addresses issues to minimize downtime.