Does Trincos ship IT hardware and laptops internationally?

Yes, Trincos provides seamless international delivery across the United States, United Kingdom, Germany, and worldwide with full tracking and customs compliance.

Can businesses get bulk discounts on enterprise IT hardware and laptops?

Yes, Trincos offers tiered volume pricing: save 3% on 5+, 5% on 10+, and 7% on 15+ units across laptops, workstations, and server components.

Are all products backed by manufacturer warranty?

All IT hardware, peripherals, and computer systems on Trincos are sourced from verified global suppliers and include standard manufacturer warranties.

Infomations

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

With the addition of the Onsite + Tech Install CRU option, all internal customer replaceable parts become factory replaceable parts. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, Lenovo will dispatch a certified technician to install replacement parts onsite, typically the next business day, in major metropolitan areas. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00 p.m. local time will require an additional business day for service dispatch. On-site service is available only in metropolitan areas, and next day service is not guaranteed.

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Warranty Support Extension Lenovo 4-Year On-Site 24/7 Service

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$103.41 CAD

$103.41 CAD ~~$126.16 CAD~~

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Businesses relying on Lenovo products require dependable service that minimizes downtime. The Lenovo warranty support extension provides four additional years of on-site assistance, ensuring you have help whenever needed.

This support plan guarantees 24/7 availability for on-site service, so you can focus on your operations without interruptions. It's essential for maintaining productivity across your organization.