Does Trincos ship IT hardware and laptops internationally?

Yes, Trincos provides seamless international delivery across the United States, United Kingdom, Germany, and worldwide with full tracking and customs compliance.

Can businesses get bulk discounts on enterprise IT hardware and laptops?

Yes, Trincos offers tiered volume pricing: save 3% on 5+, 5% on 10+, and 7% on 15+ units across laptops, workstations, and server components.

Are all products backed by manufacturer warranty?

All IT hardware, peripherals, and computer systems on Trincos are sourced from verified global suppliers and include standard manufacturer warranties.

Infomations

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.

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Lenovo 3-Year On-Site Support Plan 24x7 Coverage

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$138.17 CAD

$138.17 CAD ~~$172.71 CAD~~

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Ensure your Lenovo devices are always ready with 24x7 on-site support for three years. With this service plan, you can focus on your work while we handle any technical issues that arise.

This flexible on-site support plan ensures prompt assistance whenever you need it, minimizing downtime and keeping your devices running smoothly.